C. Gordon Carroll

Work Experience

Saunders College of Business - Rochester Institute of Technology Aug 2012-Present
Web & Database Specialist

Linux Server Administration
Mail Server Administration and Mailing List management
Administration of Perl-based Ticket Management System, OTRS
Administration of PHP-based Server Monitoring Software, Zabbix
Maintenence and Upgrade of existing PHP Web Applications
MySQL Database Development and Management

Saunders College of Business - Rochester Institute of Technology November 2011-August 2012
Computer Technician

Provided a high level of customer experience in a fast-paced office environment.
Researched and implemented a distributed server monitoring system.
Assisted in documenting processes used in the IT Department
Utilized a ticketing system to track issues and provide desktop support to faculty and staff.

Saunders College of Business - Rochester Institute of Technology November 2010-November 2011
Web Developer Assistant

Researched, configured and implemented an open source ticket request system (OTRS) in an enterprise environment.
Refined and expanded my skills with PHP, MySQL, Javascript and the jQuery library.
Experimented with Perl programming language.
Gained experience with reworking, modernizing and replacing old, deprecated code and bringing it up to standards compliance.